on Alternatively choose your Hub from the dropdown to find out how to connect. Here's how to set up a Hub 3. Any thoughts on this would be welcome. And some questions nobody really wanted the answers to. Enter your BT hub admin password. A master socket is the main socket for the phone line in your home. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Switch off the router and switch it back on again. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Band Steering Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. The default mode here is Mode 1. Help for BT Hubs | BT Help If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. To get the latest on your appointment, go to www.bt.com/ordertracking>. >, Where do I find the default admin password for my BT Hub? This means when you search for your Hub in the list of wireless names on your device you'll only see one. Our helpful guide shows you how to change the admin password on your BT Hub. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . The video below shows you how to set up your BT Smart Hub. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. on View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Depending on your socket type, you might need to use a filter. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. It only works when Separate Bands is off. Click here for more about setting up Full Fibre yourself >. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Follow the instructions that automatically appear on the screen to change your password. Web admin interface of the BT Smart Hub 2 router. This table shows the main differences between them. Distinguished Sage, never noticed http vs https. how do I find out what download speed I should be getting? It's also easy to see the Hub Manager across all devices. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. BT Devices Can not access hub manager - 192.168.1.254 (or any. If you've still got problems, try our Broadband troubleshooter>. I am grateful for that thought, I have not used a microsoft browser for years! If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's not an extension socket, Press the Power button on the Hub to switch it on. Security Password Learn about the BT Hub Manager | BT Help In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. This will open the Hub Manager, Enter the admin password. >, How do I see which of my BT Hub's wireless bands my device is connected to? You'll find it on the back of the Hub if you haven't updated it. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Your Hub will be called something like BTHub6-ABCD. on >, How do I turn off BT Access Control for a device? IP address Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. There are a few things to try here. 15h07. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. If this happens get in touch with us. Press 'Enter'. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Make sure that your computer is connected to the Smart Hub via Ethernet or . My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Where can I view the status of my Smart Hub? Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. 3. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. This takes a few minutes. They'll give you all the details you need. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. This will open the Hub Manager, Enter the admin password. Next, select the first device that you want to control and choose the days and times for which you want to set limits. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Sorry not much help really. To set up port forwarding, click a dropdown for your model of Hub. Full Fibre customers wont use microfilters. 16-08-2022 Wait until the lights on the modem are solid green, then plug in the Smart Hub. How can I turn it on and off? How do I view the devices connected to my Smart Hub? On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Press the Power button on the back of the Hub to turn it on. >. Then prompt your device to connect to the Hub. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Press the Rescan button to make it scan again. Here is our step-by-step guide to accessing BT Hub Manager. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. >, What is the Smart Wireless feature in my BT Hub? If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. How can I turn it on and off? (Make sure you're connected to your home network.) >, How can I set up or change the admin password on my BT Hub? The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. You can then enter your password in the usual field to access BT Hub Manager. BT hubs are the centrepiece of BT home broadband. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). He was once Deputy Editor of Mail Online and remains in therapy to this day. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. A master socket is the main socket for the phone line in your home. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. How do I assign multiple Static IP addresses on the Smart Hub? You can re-use your filter and Ethernet cables so please keep them. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. First of all, you need to be at home using a device thats connected to your BT broadband hub. If it's not listed you'll need to create a new port forwarding rule. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Your Hub will be called something like BT-XXYYXX. WPS Give it a couple of minutes. If all else fails, give BTs Helpdesk a call on 0800 800 150. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Looking for tips on how to squeeze the best performance from it? How do I create a Port Forwarding rule on my Smart Hub? You'll need your Hub's wireless network name and password. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. 15h14. It's also easy to see the Hub Manager across all devices. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Note: you'll need a Dynamic DNS service provider to use this feature. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. >. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. 16-08-2022 Your Smart Hub automatically scans for the best wireless channel. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. This table shows the main differences between them. When your device connects, it automatically chooses the . This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Web admin interface of the BT Smart Hub 2 router. How do you - YouTube 16h26. The Hub Manager is where you can change or view your Hubs settings. You'll then be able to change these settings: Separate Bands If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. BT HUB 6 - How to Assign Static IP Address - YouTube Security type If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. >, How do I turn off BT Access Control for a device? You can re-use your filter and Ethernet cables, so please keep them. WPA-Auto - if you're having problems connecting older devices. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. If you do have a problem with the Wi-Fi, this may reveal what it is. >, What is the Smart Wireless feature in my BT Hub? Learn about the BT Hub Manager | BT Help - BT.com Are you having problems with BT Hub Manager? Set the security level for your Hub's wireless connection -. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. >. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar >, How do I set up port forwarding on my BT Hub? If youve lost that card, it should also be on a sticker on the base of the router. How do I control the time when devices can access the internet on my Smart Hub? Instead the Smart Hub connects to the Openreach modem (or ONT). If you have it, unplug all your old broadband kit, including your old power plug. It's on or it's off. Advanced settings You'll need your Hub's wireless network name and password. Alternatively choose your Hub from the dropdown to find out how to connect. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Every device that uses the internet sends its packets of data through specific ports. How do I restrict the wireless devices that can connect to my Hub? As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Announcements, Guides & Community Updates. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution It's also easy to see the Hub Manager across all devices. A steady blue light on the front of the Hub means everything's OK. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. How can I set up or change the admin password on my BT Hub? >, Where do I find the default admin password for my BT Hub? Then fill in the details for your Dynamic DNS service. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. 16-08-2022 Go to the Smart Hub 1 guide. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. By default, your Smart Hub will have this switched off. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. If this happens get in touch with us. It's not an extension socket. By default, your Smart Hub will have this switched off. >, How do I turn wireless on and off on the BT Hub? Then click on Advanced Settings. If you have it, unplug all your old broadband kit, including your old power plug. You dont want your neighbours taking advantage of the internet connection that youre paying for! Every device that uses the internet sends its packets of data through specific ports. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Connecting and setting up your BT Hub | BT Help Guide to the BT Business Smart Hub 2 | BT Business How to access the Smart Hub Manager | BT Business Manually assigning IP addresses on Smart Hub 2 - BT Community >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? You'll find it on the back of the Hub if you haven't updated it. Whats next? 16-08-2022 It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. Network Name This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Learn how your comment data is processed. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub The master socket is the main socket for the phone line in your home. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Important! This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Fastest Way to Forward Ports on the BT Smart Hub Router