0 to 5 employees,250+ employees,6 to 249 employees. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Complete account control at your fingertips. T&Cs apply. All day, every day. We're one of the world's leading communications services companies. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Contact | BT Business billing complaints | BT Business Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. Fix Problems and faults Contact Chat, phone, or email Contact us about. later the dashboard view will be restored. Get answers to all your questions here. That means there are no busy periods or dips in data service to worry about. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. BT Business - Apps on Google Play By phone 0800 800154. About BT | BT Plc Mobile costs may vary. Make sure you're always connected with mobile, broadband, phone systems and more. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. You need your order reference number. Your order number will look like one of these. Whether you run a small or larger business, we have a BTnet solution for you. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * A BTnet Leased Line not quite right for you? How to Contact BT Openreach? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you want to track a home order, click the button below. Data privacy and security practices may vary based on your use, region, and age. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Sounds good doesnt it? Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Help and support | BT Business Contact | BTnet order queries | BT Business When you have team members working from different locations, a connection you can rely on is more important than ever. decking in Hutton Buscel (Scarborough - Yorkshire) | Type of Business We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Don't worry, if you don't have the details of these accounts you can still track Weve updated our BT Business privacy policy. Contact us | BT's Global unit Running cloud-based applications. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Contact BT | BT Plc At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. We know that the internet is key to your business, and downtime means lost revenue. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . BT Business | Registration From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Weve got your order request and will be in touch soon to complete your order. Dont miss our hassle-free ways to help yourself. Use the contact options below once you have placed your order. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Available 24/7. You can do lots of things without picking up the phone. Raise a general billing enquiry. A business leased line, on the other hand, is a dedicated line just for you. BT | Business | MyOffice We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Best if you're on your mobile. Necessary to provide basic functions of the website such as page navigation. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Monday-Friday08:30 - 17:00Free from UK landlines. Available 24/7Free from UK landlines. post offices in East Stowell (Marlborough - Wiltshire) | Type of Here's how we'll help put things right. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. In order to view the dashboard you will need to add In some cases, BT might need a little time to investigate your complaint and find the best course of action. Our purpose is as simple as it is ambitious: we connect for good. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. That means you get fast, reliable speeds. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board Be confident about transforming your business. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. 08:00 - 18:00. More information and review your options. Printers Supplies in Marsh Lane Sheffield Yorkshire Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. track your order. Terms and Conditions apply. If the system doesn't recognise what you've said, you will be able to choose from the options menu. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. order and you'll shortly receive an email with an order number you can use to By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Well need your site address and postcode, and an overview of what youll be using your connection for. Contact sales. BT Phone Number for Customer Service & Broadband - Selectra For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Hosting video calls. Contact BT . Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. BTnet Leased Line | Leased Line For Business | BT Business Dont miss our hassle-free ways to help yourself. We're here to keep your teams connected as the trusted partner of businesses around the globe. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. How to Buy an Online Listing . charity shops in Kingstanding (Birmingham) | Type of Business | The 0330-123-4567 from a mobile Create an account Are you an EE Mobile customer? The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Simply follow the instructions and you might not need to call BT Broadband. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Maybe there's a problem with your order. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Contact | Phone line & services | BT Business Best if you're on your mobile. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Our Executive Committee - About BT | BT Plc Message. If you need to write to us, please check the back of your bill for the right address to use. the new account(s) in My Permissions.Go to My permissions. That looks like a residential order number rather than a A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. We aim to fix any faults within five hours day, night, or weekends. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Mobile costs may vary. Requesting a copy bill Check service status Fix Problems and faults Contact Chat, phone, or email Contact us about. Location. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. T&Cs apply. WhatsApp us, The quickest and easiest way to contact us. Its quick, easy and available 24/7. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. The BT Broadband forum is filled with useful information and questions asked by other customers. Sorry, something went wrong. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. By continuing to browse, you accept the use of cookies. BT broadband complaints. Online, report a fault with your broadband, phone, or BT email. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Search The Phone Book from BT to find contact details of businesses across the UK. BT Business App Save time, manage your account, and check your services at your fingertips Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. Our insights and events hub is your go-to destination for help and advice on the future of your business. This means no annoying lag or delays. When people connect, there's no limit to the good they can do. Make sure youre always connected with mobile, broadband, phone systems and more. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. By email Send message We aim to respond to your email within 48 hours - excluding weekends. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Discover solutions that are built for your business, whatever you do. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Starts with two letters followed by six or seven alphanumeric. Offer ends 5 March 2023. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. water purification and treatment in Seaford (Sussex) | Type of Business Visit our online customer service help and support areas Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Prices ex VAT. Whatever industry youre in, weve got tailored solutions to help your people work smarter. These cookies allowed us to study how users navigate on the website. Our activities added 24bn to the UK economy. BT Business on the App Store Its not just quicker to view bills and track orders, you can even test the speed of your broadband. When you have a broadband connection, you share your bandwidth with others. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. Using Wi-Fi that doesnt drop. Monday - Friday. We needed to save money for the good of the Gosport and Fareham Academy Trust. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Set up and alter your Direct Debits. You can also find the BT opening hours so you dont call when the lines are closed. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Read more about our network latency here. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Our great-value business broadband offers fast speeds and a reliable connection. Try contacting support if you still can't Weve even listed the BT opening hours so you dont make a phone call for nothing. Garden Furniture and Ornaments in M9 6 - Thephonebook.bt.com Report a fault online to put things right. Click on the button below to track the parent order. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Tavis House London WC1H 9NA | 020 7820 6770 . BT business solutions Work faster, smarter, safer, and stay connected with your world. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try You can do lots of things without picking up the phone. Related Types of Business | Related Locations. Monday - Saturday08:00 - 18:00Free from UK landlines. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Mobile costs may vary. That's why we've been named as a leading service provider by Gartner. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Its quick, easy and available 24/7. If you need help quickly, use the other contact options. The quickest and easiest way to contact us. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Change your UK billing address. Contact BT | Call us or chat online | BT Help Fibre business broadband only 25.95/month.