Introspective Reflection Questions 9. . This exercise is simple, but that doesnt mean its easy. And while its true that I post recipes and make food that is on the healthy side, I also dont hide the fact that I love chocolate, cheese, cookies, ice cream, etc. Often when we hold information that has helped us to make sense of the world, we want to share it. But for this exercise, consider how you might feel if you were to do things that are good, but only for your own knowledge. I lack patience in many areas of my life, but Im working on it. Your email address will not be published. Response: 4. This is really cool, when I read all the questions, I feel like someone asked me before posting these questions here. , Your email address will not be published. Blogus by Themeansar. How many of my friends would I trust with my life? This is the key to answering the question effectively. Because of this, even if a customer is taking an immature tone or reacting in an over-the-top way, theres still usually a valid reason that theyre unhappy. Milliman, R.E. You may have negative thoughts pop up, but do your best to let go of the negative thoughts and replace them with positive thinking; Repeat your affirmations aloud to help reprogram your mind with more positive thoughts. After reading the article, I now think that (insert thought)'. However, when serving a frustrated customer, staying poised can be easier said than done, and, ultimately, it takes practice and experience to ensure you are confident and level-headed at all times. When you place a clear emphasis or focus on what is wrong when speaking with someone, it implies that you are dissatisfied and unhappy. Hypnosis Scripts A friend of mine, for instance, spent a year working for a customer relationship management (CRM) software business. Ultimately, because the deli manager was so cool and matter-of-fact, the customer visibly relaxed and left the store with her problem solved. good at + gerund (verb-ing) If are describing how you are good at an action, then you use a gerund (verb-ing) after good at. Wundt focused on three areas of mental functioning: thoughts, images, and feelings. The ability for humans to perceive, create, and share. Getting a deeper understanding of who I am at this point in my life is a very important indicator of how I respond, receive information, cultivate relationships etc. Psychology approaches, theories and studies explained, Access 2,200+ insightful pages of psychology explanations & theories, Insights into the way we think and behave, Body Language & Dream Interpretation guides. I think that its almost every bloggers responsibility to show all sides of themselves. Just like shoes, even glasses have different sizes but I feel most people don't know how to read them Step 1: find where is the size written on your glasses. Thats a massive return on investment from treating employees exceptionally well! Friends to film self tests with, friends to run scenes with, friends to film short films with. Take the stress test and measure your stress levels. A life satisfaction chart is a great way to assess how well you are meeting your goals and furthering your hopes for the future. The first P, professionalism, refers to the attitude you take towards your customers. When a recruiter asks you about your prior experience or education- there is really no wiggle room in your answer. Some of these can be asked, answered, and addressed every day, while others may best be saved for occasional self-reflection. Reward: Your phone buzzes with a new text message. That said, when it comes to customer service, it can be hard to know exactly where to focus your improvement efforts. Ideally, these ways, while meaningful, arent expensive. Very insightful. 3. Copyright All rights reserved | You can create or decorate your box or board however youd like. But its equally as important to own up to the things you arent and to be honest about them. . It also suggests that you don't respect the customer's time. For them, it wasnt as simple as theyd originally hoped, and the complexity of the CRM felt overwhelming. Latino Arts new exhibition, "Mam Said: A Reflection on Maternal Figures," opens this weekend and will be available to view through June 2. What do you want people to think and say about you? My previous blog, I used it to vent and rant and it was probably more true to life than it should have been. For these keys so i can open these doors to my mind on this journey of healing .. A lot of valuable information. 2. 3."When people show you who they are, believe them." - Maya Angelou. Write about a moment experienced through your body. What do you like best about yourself? Watching my friends get hurt. Owning a restaurant 5. not rushing them), you efficiently and calmly bring them up to speed. Chocolate and cheese make the world go round! Essentially, the 3 important qualities of customer service center around three ps: professionalism, patience, and a people-first attitude. This is partially because I am working on being more outgoing. Even when a customer is upset or behaving immaturely, its up to you to diffuse the situation, if possible, and do what you can to represent your brand in a positive light. What are three things that you are good at? . What three things are you most proud of in your life to date? I am impatient and really I hate people beating round the bush. In this piece, we defined introspection, described the importance of self-reflection (especially healthy self-reflection), and provided many example exercises, activities, and worksheets for you to enhance your understanding of yourself. To help stay on the right path with your self-reflection, consider asking more what questions than why questions. Paradoxically, the stress caused by health worries can itself lead to problems and the bodys reaction to stress, General Adaptation Syndrome, can have physical effects as we deplete our energy reserves to cope with a stressful situation. Consider whether or not you tend to analyze people or diagnose their problems for them without their encouragement or request. Just pick a few you really care about and add them to your bag of tricks. . , oing together? - Q7. 1. Its the relationship you make with the customer. At least one positive thing that happened to or around you today; A question for yourself (you can use one of the questions from the previous exercise, a question from the lists we covered earlier, or something entirely new), but dont answer it yet; A reflection on the question you wrote the previous day for yourself and an answer to it. Your parents - for giving birth to you. Find three great highlights of your day. Who has had the greatest impact on my life? A lot of valuable information and indeed great questions to be asked to ourselves to know more about us. its so easy to portray ourselves in the best light possible but it is equally important to recognise our flaws! This will give you a firsthand experience of what it's like to work at that company. Seeing: What are some of the things you saw during the situation? Independent - you are able to work well by yourself and find solutions to any problems you encounter. In this book, Krech will guide the reader through several powerful examples of people who had an important change of heart or mind as a result of quiet self-reflection, including a woman who hated her mother, a man estranged from his father, a pregnant woman hit by a train, a couple who was struggling with their marriage, and a rabbi who neglected his shoes. 1. To foster these relationships, the best companies find ways to personalize their customers experiences. In each comment, a user shares a similar experience in which Trader Joes provided uncommon empathy and made them a life-long customer. Far more severe are changed in relationships, such as a partners death or separation (Holmes and Rahe, 1967).6. I am pretty positive when it comes to other people, but I tend to gravitate towards the worst when it has to do with me. Do you wish the two of you ld still be close like you were back then? Its a beautiful thing to see yourself as a great person and to try to help others see themselves in the same way. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. What three things would you like to change most about yourself? For example, for the fight scenario, you could write down something like the following: On the backside of your piece of paper, on another piece of paper, or next to your four quadrants, create a fifth section. All such questions and tips are essential for personal and professional development. Make a stand out CV in no time using our CV builder as your guide. 3. This question generally aims to reveal how you view yourself and whether or not you are able to perceive and address potential flaws. Below are a few examples to kickstart your positivity. More Articles by MyPerfectResume Staff Writer. Much like meditation, it will help you achieve a new, higher level of consciousness, and it may just help you find valuable information and answers about yourself and your beliefs (Holothink, n.d.). Intermittent explosive disorder (compulsive aggressive and assaultive acts) Kleptomania (compulsive stealing) Pyromania (compulsive setting of fires) Gambling; List of Addictions - Behavioral. Thomas Holmes and Richard Rahe produced an inventory of life-changing events known as the Social Readjustment Rating Scale (SRRS) which, surprisingly, ranks the act of moving home as the 28th most stressful life change. You satisfy your craving to read the message. The last component of professionalism is a simple one: treating your employees just as well as your customers. Holothink. She said that she could totally see me rushing everyone and everything at my wedding ceremonies because they wont be moving fast enough for me. Iian Meyer of the UCLA School of Law noted the effect that social pressures can have on health. good at + noun (something) I am good at English. The effect of in-store music on wine selections. 1. Download a personalized cover letter in minutes with our cover letter builder. By this, we mean to try and remind yourself of these facts: You cannot know or understand everything, and you are not the judge of what is right for another person. Go deep, and identify why you feel like you do. hubillanora Answer: im not pretty. Its not worth anyones time to elevate that complaint to another person and, its certainly not worth losing a customer (even if its a Crazy Karen!) What does this tell you about your beliefs? If they don't help you out, they're probably not your friend. "Write a list of questions to which you urgently need answers." Make a list of everything that inspires youwhether books, websites, quotes, people, paintings, stores, or stars in the sky. Resource #1: Double Your Confidence & Discover Your Life's Purpose. It was a sale item, she yelled, and because the shelf was empty, they were robbing her of the reduced price. What always brings tears to your eyes? Similarly, in your own business, allowing customers time to learn and grow at their own pace is yet another way to demonstrate that you genuinely care and want them to be happy with your product or service. Yalch, R.F. Answering them can take you from feeling like you dont understand yourself to knowing yourself like the back of your hand. How are my feelings in certain situations connected with my actual, ideal, and ought self? Which past situation do they most remind you of? The average human has more than 50,000 thoughts per day; more than half of them are negative, and more than 90% are just a repetition from the day before (Wood, 2013). Thanks to our well-rounded assemblage of experts, we offer industry-specific resume and cover letter writing tips and career advice for almost every job. Learn to interpret the hidden meanings behind the themes of your dreams and nightmares. When you practice these three things, you simply will . Everyone encounters stressful situations on an almost daily basis, from minor pressures that we hardly notice, to occasional traumatic situations which can cause ongoing stress. Kanners Hassles Scale found that a feeling of not being able to pay bills and live comfortably, as well as the burden of supporting others financially to be a key strain in our everyday lives (Kanner et al, 1981).3. A little grease never hurt anyone! I think people can definitely overdo the healthy. In fact, I am whatever is the very opposite of patient. Mastery is a life long task and there is no time to waste. There, even though many customers learned the software effortlessly, others struggled to get started. . As a job candidate- you typically prepare yourself to sell a recruiter on all of your best skills and qualities- but you may not give much thought to discussing your shortcomings. Instead of stressing about the things out of your control, take power of your life and consider all the things you can control. We are asked to list three things that we are not. Write a list of questions to which you urgently need answers.. Are these the three things that I'm truly the most thankful for? We dont often take time to think about ourselves on this level. List three (3) things that you are - 3641865. answered List three (3) things that you are 1. Name traits that you can improve and that will not conflict with your pursuit of the position. Write about a time when your work felt real, necessary and satisfying to you, whether the work was paid or unpaid, professional or domestic, physical or mental. They should address what you want to embrace, improve, and achieve in your life. At the end of the day, the key to seeing bad experiences as opportunities is remembering that, with each unhappy customer, youre there to help mend the professional relationship. The following is a list of the recognized impulse control disorders: 2. They are simply looking to see what your priorities are and if you can put them into words. 11. Remind yourself that this information needs to be asked for and not prescribed by you, no matter how valid it feels to pass it on (Bates, 2012). (n.d.). The memories of my grandmother 16. You should be entirely honest with an employer about what character traits you would like to develop- but you should also give an answer that does not threaten your candidacy for the job. Learn how your comment data is processed. Dahl, M. (2017). I am not always a healthy eater. Discover your Freudian personality type with our Fixation Test. 2. The ability to compromise when appropriate is another trait I need to hone. HugsXX. I spend a lot of time getting worked about things that I either A. cannot change B. don't affect me in a major way C. I just need to get over it. However, no one can be that way 100% of the time. - English Conversation Question 6, What is one goal you have that you would like to complete before the end of the year? To get an idea of why the three Ps matter, first, lets break down what they are. Gasp! Music that invokes wonderful memories 15. One time, all those carts were in use and my niece was disappointed to find shed have to ride in one of the plain carts. How can the colors around us affect our mood? Being relaxed results in not being stressed, which results in happiness. This means refocusing your mind on positive thoughts through introspection is essential for personal ascendance and growth. Maintaining a people-first attitude first means expressing empathy for your customers. I don't really know, but they are up there. My gratitude for making something like this that is so insightful and informative , i have so much to learn and i just wanted to say thank you . Diversity-. Often when a person is good and loving, they dont have to tell anyone; its a truth that shines from every angle of their person. All you need to do is ask yourself some questions. I always listen when feedback and my own introspection reveal there are areas I need to work on. What was the environment in which you encountered the situation? There are nearly endless questions, prompts, and ideas you can use to take a self-reflection break. CHG is taking a much more reactive approach to supporting their employees. when i first started blogging i wrote about my crappy days and then i didnt wanna talk about that, because who wants to talk about sad things and crappy days, what i was writing wasnt uplifting to me so it probably made the reader feel bored. Enhancing our ability to understand ourselves and our motivations and to learn more about our own values helps us take the power away from the distractions of our modern, fast-paced lives and instead refocus on fulfillment (Wood, 2013). Misty Larkins, who is the President of agrowth marketing agency, says you dont have to rush a customer, its ok to engage customers in a meaningful way with content or some other communication that will earn their trust and make them more connected to the brand. Sometimes educating and allowing a customer to move at their own pace is the best way to engage a customer so that they stay in the long-term. Unless there's a mention of your child or an article you need, toss any old newspapers. Custom office items: Not only will a custom tumbler, candy jar, or office supply show you care. , .2. 1. Shutterstock. - English Conversation Question 4, What did you want to be when you grew up? However, 60% of men also experience trauma, a difference which it attributes to males being more likely to be involved in accidents.8, Persistent stress which lasts long after a traumatic event has passed is often identified as Post-Traumatic Stress Disorder (PTSD), a condition which the NHS estimates to affect a third of people who experience trauma.9. What things would you do if you loved yourself unconditionally? When did I last push the boundaries of my comfort zone? That way, everyone leaves happy and fulfilled. The next time you do something really wonderful, try keeping that wonderful thing to yourself and not sharing it with anyone. Those little pieces of skin on your fingernails that are damn near impossible to take off without bleeding a little. Am I letting matters that are out of my control stress me out? I LOVE how honest you are. 5. Check out my Free Stuff page for a downloadable gift guide with more than 20 ideas for standout gifts. - English Conversation Question 5, What is one thing you have done this year that you are proud of? What are the three (3) things that you significantly learned from the reading? Resource #2: Discover Your Passion. In each quadrant, write down the relevant aspects of each perspective. haha , Love the honesty! Even outside of a recession, financial worries can affect us all and lead to unnecessary stress which can be a burden to yourself and those close to you. Make a list of everything youd like to say yes to. Train your associates to look for quick, acceptable solutions while keeping the first P top of mind. Acknowledging characteristics that you would like to develop shows that you are committed to continued development and able to put effort into self-improvement. If I had to instill one piece of advice in a newborn baby, what advice would I give? Read this book to open yourself up to seeing the world differently, and finding a better path forward. Every day, write down three things in your journal: Following these steps, you will write only the first two components on the first day but will write three components every day thereafter (Holothink, n.d.). Puppies (especially puppy breath) 12. Before moving on to the empathy map below, first create a persona, or a clear character representation of your actual self, your ideal self, and your ought self (Kos, n.d.). Ask yourself about your past, present, and future, and compose answers to the questions that are positive, insightful, and motivating to you. Whether theyre calm or combative, in many cases, customers arent just complaining because of a concern for your product or service. 3. Looking at the 3 important qualities of customer service, it doesnt get much simpler than that, right? , My thing I am not Im not as outgoing and bubbly as it may seem on my blog. The lost art of introspection: Why you must master yourself. 1. Whilst any danger a person has experienced may have passed, the stress of the trauma can continue to affect them for many years afterwards. 10. I love laughing and getting to know people. Although its undeniably a good rule of thumb to have general service guidelines for yourself and your team, sometimes a customer may require a helping hand to achieve the same experience you provide for the average customer. The more details you include, the better. Here are several things that don't meet the definition of matter: Time Sound Sunlight Rainbow Love Thoughts Gravity Microwaves Heat Memories Information Reflections Energy Other examples include dreams, magnetism, radio, and hate. Here, we'll break down the 3 important qualities of . What is the behavioral pattern you can identify? 4. Would I break the law to save a loved one? Your diet. Answering any of these questions isnt easy. The pressure we feel to meet a deadline, accomplish a goal or meet the demands of a schedule, for example, can motivate us to improve our performance. Passive language Your career isn't something that just happened to you, so use action words and take credit for making it happen. 10. When all is said and done, what will I have said more than Ive done? Alternatively- interview questions such as what are three positive character traits you dont have? allow you to tailor your response to the context. At MyPerfectResume, we are passionate about two things: sharing our knowledge about the workforce and providing exceptional tools to help jobseekers get ahead. Whether youre focused on sales numbers, marketing strategies, or internal organization, theres always something that you and your team can be doing to improve. When you know your 3 things, you can use those to focus on what you're good at, instead of always signing up for jobs that make you feel like a failure. I really wish others knew this about me . What you can do to make this stuff work for you is to take out a few minutes a day to express what you are grateful for. Three Good Things | Practice | Greater Good in Action Unlock your own 28-day journey to a more meaningful life. I know that family and friendship are without question most important things in life and should be cherished deeply. The first one says you are good at a thing. Dont worry about coming up with the right answersthere arent any right answers, and your answers will likely change over time. For more customer service insights and for concrete ways to help your customers feel Welcomed, Appreciated, Validated, and Engaged (or W.A.V.E. How often you exercise. Things has an app for macOS ($49.99), iPhone and Apple Watch ($9.99), and iPad ($19.99). Straight-forward 1 . Which of your needs are met or not met in that situation? Lets get started! Remember, happy employees create happy customers. 1. * That black girl you teased for her skin color, she already had pain of rejection for marriage. Remember in English we use the structure: preposition + gerund Although its not always explicitly stated, its one of the key components of any interaction with a customer and, without it, a calm interaction can quickly become problematic. It is vital to prioritize whatwant to achieve before being inundated with other peoples' needs. Use your answers to inform your decisions about what goals you choose to strive toward, what you would like to do in the future, and what moves to make next. However, mirroring a customers behavior when theyre unhappy rarely solves the problem. Pick three things in your business to focus on now, and don't worry about anything else. What are your fears? Three that I would say need improvement include my ability to pace myself- compromise when it is appropriate and give honest feedback. If you want to keep an article, clip it, and file it appropriately. Show them your appreciation with a spa set or gift certificate. Furthermore, it takes the focus away from fast-paced lives and allows your client to be in the present moment and refocus on fulfillment (Wood, 2013). (500 words)WAG LANG PO E COPY PASTE SA GOOGLE PO MAAWA PO KAYO PLSSS THANKYOU, what is production butget in your own opinion , what do you think is the main topic of the essay?, What does "Hashtag" mean in Social Media?, acher asks and facilitates students by asking these questions. In other words, exceptional service means remembering that, even though cash is changing hands, the money isnt the most important part of the transaction. Speaking of bad experiences, professionalism in customer service also involves seeing every experience as a learning opportunity. Even if we spend our whole lives trying to be good listeners, sometimes we slip out of practice in empathizing or identifying with the person were talking to, or we lose an opportunity to comfort or entertain the other person. We are surprisingly good at coming up with rational explanations for the irrational behaviors we engage in (Dahl, 2017). You accept people for who they are and try to keep an open mind. Does brainwashing really exist and how has it been used? The stress created by our environment can also have lasting consequences. There are few times in our lives we are uglier than fresh after heartbreak, so that's a good place to start. The jury is the trier of facts. VIDEO COMING AFTER THE LIVE CONVERSATION ON YOUTUBE COME AND JOIN US! 10. I work hard and consider myself driven by results- so when results take a while- I can easily get impatient. The Power of the Three-Item To-Do List. The following are some essential factors you should consider when choosing a career. If you find other activities that work better for you, feel free to focus on thosebut wed love for you to come back here and share with us what works. This is definitely something refreshing to read in the blog worldwe dont all love spinach and walk around on clouds all day haha. This may feel like crossing a boundary if the question is unexpected- and that feeling can trigger a nervous- weak response. Such events can include leaving home, commencing a new job and starting a family. A study in the Journal of Marital and Family Therapy has, however, identified mindfulness as a factor in reducing relationship stress (Barnes et al, 2007).
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