Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Hi Chris, tv details as follows, not tried resetting the hub, should I? mine keeps restarting completely. Was working fine yesterday morning. Turned it on the tv screen displays amazon. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. The constant rebooting is usually because of the external drive issues. This process essentially restores the streaming stick to the way it came in the box. Step 7: Hold the Home button on your remote for 40 seconds, then release. I'm still having problems do you have a Support / Help contact? Updated the software version. Once the device is set up, check to see if your problem has been solved. Firestick 4K not working since yesterday. What do I do? Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. same thing here, push home button & just blinks a red light for a while, thats it. Hi@Maz6 yes ,the app is available on a Firestick. Im having the same problem and it just began happening last night. Its not my Wi-Fi or router because Roku performs just fine. - last edited Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. Click on the Join STV/Sign in button. I dont have this issue with Chrome. in. in, Older Samsung TV. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Press the 'Home/Start' button on your remote and you'll see the launcher bar. Nope! So frustrating!! Reset the WiFi. Im curious if youre happy with it? You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. Hope this works for you! Mine doing same thingblack screen with white amazon logo. I have contacted Amazon and they say wait a few hours. This will solve many of the most common issues. Me too!! Sorry, an error occurred during subscription. No. This cleans up the temporary files stored on its storage and helps you start afresh. Let us know if you liked the post. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Test your internet connection. I have 2 firesticks. Treat it like a hard drive. 1 Firestick and I get issues daily. How do downloads work? If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 Be sure your TV is turned on. But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. in. Because frankly I dont trust that buying a new remote is going to fix the problem. Its stuck on the updating screen and I factory reset it twice. Home page takes forever to load and once it does, the apps wont load after you select them. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. My old Firestick without Alexa works fine!! This Fire stick seams to only work smoothly with Amazon Prime. Remote control batteries are fresh. Is TV Player down on Saturday March 4, 2023 and not working for you? If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. This just started on 3-19-2022. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Im frustrated and that 12# hammer is sounding better all the time. Note; If youre already registered for an STV player account, youll be asked to enter Even tried deleting apps and clearing cashes. My fire stick has quit working. My Roku TVs (3) never give me issues. We test each product thoroughly and give high marks to only the very best. Your. Could it be related? I too had issues with my Firestick. Either China or Russia. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Use a direct power source. Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. postcode and select your marketing preferenceand then click join STV. Just says fire tv in the screen all day and night. What Causes Amazon Fire Stick Loading Problems? There is differently a glitch with the STV player and the samsung software. 1000s of hours of shows available only in the app. Let us know in the comments below, and, as always, thanks for reading. I cannot get past the installing updates as well. This means youll have to go through the entire Firestick setup process again before using the device. Step 3: Select Restart to confirm the action. Should I not buy movies? My TV broke so we inserted it to another TV and hasnt worked since. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. Thats exactly what mine is doing, and none of these suggestions are working. Error code PLR-1002. Two tvs with Fire Stick and only one works. Youre the only one who gave any info on how to fix! so the stick is pretty much useless. Check the Fire Stick remotes batteries. Same problems- drops app in middle of program and remote navigation is incorrect at times. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. May have something to do with updating the phone to Android 12? Amazon Firestick Not Working: 2023 Troubleshooting. Fire stick is optimizing system storage & applications but never return to the normal menu. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. in. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? I have tried everything, the remote is not functioning at all. Mine is doing the exact same thing. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. Then, sign back into the network to reconnect to it. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Same problem, very frustrating, mine is brand new and the second one Ive got!! I tried restarting the device and unplugging it from the tv again nothing happened. The next morning it would only give a blank screen. Please assist. Was watching TV when suddenly the fireTV logo came on and wont boot up. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. My firestick still doesnt work. It is still working good? Might have to call a number for customer service. Sorry we couldn't be helpful. - last edited Firestick appears to be stuck in either reboot or update, How long should this take. March 1st and my stick says installing updates. Paramount+ has been problem for 6-8 weeks but this week its Disney too. I have many Fire Sticks but this was the first 4K. Wtf? And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. I press a profile the screen goes black. 07-01-2021 Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Unplugged and reset router. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. Why Does My Fire Stick Have a Black Screen? Scroll through the list of widgets until you reach one labeled My Fire TV. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. I went to my garage and got my 12 pound hammer and smashed it to its. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? Additionally, allow a total of 15 seconds for the operation. Looking forward to receiving my new ROKU stick in 2 days. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Step 2: Scroll to the bottom of the menu and select Restart. Free for everyone in the UK. Used it for years and suddenly it cant connect to the network! A laser TV is essentially a laser-powered ultra short throw (UST) projector. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Will not purchase again. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Dont be afraid of losing your apps. Spend an hour of your time and fix your stick. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. Im so frustrated, considering going back to cable instead of streaming. Didnt help. They dont have complete knowledge. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Also, have you tried a Smart Hub reset of the TV? Media streaming services occasionally go down due to server issues or for maintenance. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Ive tried everything as well. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. How to Fix It When a Fire Stick Is Not Working. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. is it possible to download it to Firestick for example? It really is a great product. 1000s of hours of shows available only in the app. That solved my problem. Tried all suggestions over 10 times. TV brightness wars: how bright does your TV need to be? Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Unplugged for hours but still wont reboot. Online Storage or Online Backup: What's The Difference? What Is the Trans-Atlantic Data Privacy Framework? It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. I only have firetv showing up on my screen and been reading for a long time. Today's tech news, curated and condensed for your inbox. in. Were going to look at the seven most common problems that Firestick users experience. of the page. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown?