Once you place your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. The Remove button will remove all units of the item altogether in one press of the button. Contactless delivery is available with our "Leave at my door" option. Keep in mind that some warehouse stores only allow those with membership to place an order; if you dont have a card set, your order wont be placed. If you have order notifications turned on, look for alerts when an item is replaced or refunded. You can search the catalog or choose a replacement from a list of suggestions. To create this article, volunteer authors worked to edit and improve it over time. We use cookies to make wikiHow great. Open up the Instacart app. When your personal shopper begins working on your order, youll see a message in the Instacart app. Give us as many details as you can about the item, including the quantity. You'll see a dialog box display saying "Delivery (hourly time range). Please note you could see more than 1 authorization hold on an order if adjustments made after checkout exceed the original authorization total amount. Need to give your driver last-minute delivery instructions? {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d2\/Use-Instacart-on-an-iPhone-or-iPad-Step-1.png\/460px-Use-Instacart-on-an-iPhone-or-iPad-Step-1.png","bigUrl":"\/images\/thumb\/d\/d2\/Use-Instacart-on-an-iPhone-or-iPad-Step-1.png\/709px-Use-Instacart-on-an-iPhone-or-iPad-Step-1.png","smallWidth":460,"smallHeight":363,"bigWidth":709,"bigHeight":560,"licensing":"

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\n<\/p><\/div>"}, https://www.instacart.com/help/section/360007902831. When it's time for delivery, you'll see a message in the Instacart app's order screen. Tap the plus or minus symbol to increase or decrease quantity. Begin typing to search, use up and down keys to navigate, enter to select. To favorite an item, select the item and the heart icon below it. You can cancel your order by going to that page and clicking the link. It has no effect on the customer role. Either use the search box at the top of the Instacart Home page for the store, or use the search box at the top of the Search tab. Tap Credits, promos & gift cards. Press question mark to learn the rest of the keyboard shortcuts. On the instant cart side they don't let you add more than $200 to the initial order. Tap the current order 4. Use Instacart APIs to add Instacart capabilities to your branded ecommerce site. Items" button to a point where you'll see the screen become a list of Shopped items and a progress bar showing the 6-step process laid out in full. If you have notifications turned on, youll also receive a notification. ). Log in to the app if you haven't already done so. You can also tap Buy It Again in the bottom right corner. . (For safety reasons, drivers might not reply while theyre en route.). On the website At the top left, click the 3 horizontal lines; Click on an order to view its progress; Tracking your delivery in progress. Once you favorite an item the button fills in green and says Favorited. If you want to buy an item that isn't currently listed in the Instacart database, you may need to add it to your order as a Special Request. Shopper pays the bill through Instacart's prepaid debit card which is accepted at the grocery store. Note certain items, such as alcohol, may not be added after your order is placed. In this resultant page, you can also change to a different delivery address if necessary. Go to Authorization holds, recurring payments, and unknown charges to learn more about authorization holds. Meats and some produce generally sold by the pound will be sold starting at 1 lb. Go to, stacked horizontal lines in the upper left corner, Tap the plus or minus symbol to increase or decrease quantity, At the top left, click the 3 horizontal lines, In the item list, select the item you want to adjust the quantity on, On this item, click the number and adjust as you like, Go to the Instacart website (this feature isnt currently available in the Instacart app), Under the item youd like to update, click, Tap the current order card at the bottom of the screen OR, Dont see the option you prefer?