Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Not true! So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Were you able to fix it? I am never and I mean NEVER going to buy from AXSTickets again until they fix this! In the future, I would definitely try not to use AXS for ticket purchases. Too bad it makes you give AXSTickets at least one star on the review. Tap for tickets to see the artists and teams you love. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. AXS tickets can vary in pricing depending on the size of the venue. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Lets try again., - Unable to sign in after downloading the app. Zero stress. I have a problem with AXS Tickets Are you having issues? What no Maybe try selling them somewhere else then transferring them? Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. I never received my email confirmation for my tickets. Please help! USE TICKETS WITH THE APPNo paper required. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Its all a fan needs, all in one app. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. BUY THE PERFECT. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. I called the royal albert hall at last minute and they said they can reprint. have 5 more performances that I cannot list. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. DON'T DO IT! We often link to other websites, but we can't be responsible for their content. I constantly had to check everyday because it would log me out everyday. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. I cannot access the tickets I just bought! We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Then the final queue starts for buying tickets. I will not be using AXSTickets again, its not worth it. I mean, what for? I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. For more information, see the developers privacy policy. Its super easy. Something told me to go on the actual website. I had to try get them on chat again and never got to talk to anyone. Save your time, use a different app. I dont know if it had deleted my tickets or if its a glitch but I dont know. Still don't see your tickets? Tap for tickets to see the artists and teams you love. Ugh! I fought the charge on my credit card, and they finally credited me back a full 9 months later. Presumably you agreed to the "ridiculously high" selling charge before confirming? It just says the "Please visit out help page" message. Later it logged me out and I logged right back in. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. With the AXS app,. 5. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. I have the confirmation email from AXS so I know I'm using the right email. To download, simply open and view your tickets in the app. Purchased tickets in October of 2021. Press question mark to learn the rest of the keyboard shortcuts. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Do the terms of your original ticket purchase permit you to re-sell the tickets? I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. But yeah Im NEVER using them again What happened to you? I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. I cannot view my tickets. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Ticket . GetHuman-robtixsa'sJune 2018AXS Tickets{0} . I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. All Reviews UPDATE: received a developer response that pretty much blamed me for their negligence. It seems like nothing on AXSTickets worked! To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Their customer service is also by far the worst i have EVER experienced. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Cookie Notice What's a "Waiting Room"? I received an email back immediately letting me know they received my request. TRANSFER TO FRIENDSIts super easy. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! I shall try that on Monday after the show. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. This Clears both data and cache. Tickets for Wed 22nd March 2023 at The O2 London. Bought tickets for a show that was postponed. App not working? And they had no answers for me. The end. The gig has not been cancelled we just chose not to go. I can't even get into the the app on my phone. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. Tickets never arrived (not the first time this has happened with me). Make sure you have the latest version of the AXS app. Prendre un ticket (Page La Barque) 2,7 km. Getting Started What is AXS Mobile ID? Tried resetting my password but no email sends to my account. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Expires: Dec 19, 2024. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Yup happened to me too. called the support number and held from 20 minutes to hr and 20 minute. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Also, it makes no difference if you use AXSTickets or the website. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Tix are for mobile, so not sure what to do. All of this because we were linked to LAST YEARS tickets! There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. Where are my tickets? No contact number just an auto chat which is completely useless. My email was missing a . listed the best and took a break. Plans can change. For more information, please see our Now, put your network on 4G e.g. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Works fine on my computer. They said he had 6 tickets ( I only had 5!) Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. Enter your device passcode. The hassle with trying to login is just ridiculous! I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Mine kept giving me the incorrect password error when I knew it was correct. Im going fucking hysterical. Continuer sur 950 mtres. find great events near you, buy 100% official tickets, sell your seats if you How you have this market largely cornered is beyond me. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I have lost 8 tickets so far 4 more are today. AXSTickets communications are confusing. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. Thank you. THANK YOU! When I've bought tickets from AXS before they took a few days to show up in my events. Hopefully this will save someone from the panic attack I just had over my tickets. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Im trying to sell the missing order as it was made in error. Boooooo Axs. 2 x tickets available, good seats in section B2. So far, my experience has been seamless. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) I add tickets to my cart but when I go to check out it says my cart is empty. Can you acces their web page though? I am going to be extremely upset if I cant go to the TOOL concert. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I should have used the print at home option but this was the recommended option. DO NOT USE THIS COMPANY! Yep, my account is back to normal now too. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. she told me I could not be on Wi-Fi when using the app so she hung up on me. Your real card info stays hidden. I am very frustrated about my tickets! The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. I went back to AXSTickets and they were there. I show up to the event very early, just in case, and no one at the venue said anything. tl:dr - Crashy app. Please advise as I need to access my tickets on my phone. AXSTickets is one of the most frustrating things I have ever experienced. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. TICKETS By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Front row or on the aisle? I have uninstalled and reinstalled the AXS app. As soon as I select buy tickets the next page fails to fully load. Then confirm "Reset Network Settings". I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. See all 9 articles Ticket Order Help tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. AWFUL!! AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. IOS 16.2 on Iphone 11. Once tickets are transferred through AXS, the original purchaser does not have access. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Hopefully this will save someone from the panic attack I just had over my tickets. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. AXS App: Selling Tickets Share I placed two orders for tickets at the same event. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. What does face value mean? Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. I have to agree with everyone here, on the catastrophy of this AXS App. Axs store currently offers the greatest deals and promotions. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. Follow the AXS Tickets iOS app troubleshooting guide Here . Especially if you cant even get it for work properly. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. I have the app and have refreshed, but my tickets are not there, please resend. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. Worked last week when I checked. This is happening for the AXS, and RedRocks Mobile Iphone App. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. I was happy and excited. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. AXS shit the bed big time. By I understand theres a pandemic going on, and Ive tried being patient for weeks now. Sortir et rejoindre la voie. I do have te pending charges too, how did you contact them? They show up on website though. I have an issue with AXS Tickets too. Really?!!!. I needed an account. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Tbh, it is a great app. Official Tickets and Your Source for Live Entertainment | AXS.com I reached to them through live chat but it's been 20 days and yet no response. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Press question mark to learn the rest of the keyboard shortcuts. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. My AXS app doesn't let me access my account so i hope they fix the issues. So if you find that your tickets have disappeared it seems there's no need to worry. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. On android, goto "Settings" click AXS Tickets app. I was worried that they had been cancelled for some reason after reading that it has happened to others. I will be disputing this charge with my bank. 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The only option is to cancel while the timer runs out. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. It's all a fan needs, all in one app. We dont need an app for everything. Tickets from one order are there, the other order isnt and I havent received two emails either. Front row or on the aisle?