For more information, you'll find Vestiaire Collective's return policy for individual sellers here. PleaSe do not trust their promise of selling AUTHENTIC items ! Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. Tradesy are shady. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Bought a Chanel bag that doesn't look like anything they showed. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. We also ensure all reviews are published without moderation. Great Customer ServiceThank Andrew for providing me excellent C. S. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. and our What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. While I know it's frustrating, fighting with them about it is a waste of time. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. That said, it provides some services that are not available on. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. FAKE prada duffle bag and im done. We're so sorry to hear that you've had a negative experience on our platform so far! It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. The seller was on vacation when I made my purchase, she let me know when it would be sent. I deleted tradesy from my list. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. If you have any other questions or concerns please dont hesitate to reach out. Easy return, arrives on time and comes securely packed. Or, if, No college? It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. How do returns work for sellers? | Tradesy Help & FAQs tradesy return policy for sellers. It shouldn't take more than a week for the seller to ship out the item. Worst selling app ever!! I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. This company is a rip off. I had to call multiple times asking wheres my money! I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Has happened multiple times, customer service does not help over email, and will not answer the phone. Then, you will use your own packing materials to ship your item out. 2023 Trustpilot, Inc. All rights reserved. H! Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. I hope this is shipped asap as I have a wedding in two weeks. Don't Do It! Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. i kept getting emails from camille who ignored every question i asked, which only upset me more. I am still waiting to receive my bag back. Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. Thanks. Got a good deal on something I had been looking for. Will never ever sell at Tradesy ever again. Items made of fur or breakable materials such as glass, ceramic, etc. Tradesy is also looking after its sellers. To find more information about reviews and trust on Sitejabber.com please visit. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. never again. And is clean and gently used. i can't find anything on the website. While other sites charge a 2.00 fee for instant payout or free for bank transfer. Last updated Feb. 14, 2023 by Peter Jakes. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. You can use this space to go into a little more detail about your company. i'd like to see if others have had problems this particular seller. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Tradesy vs. Poshmark vs. Mercari | Payability It offers free shipping for all products except wedding gifts. I think it your database could be updated. This ensures that our customers almost never receive inauthentic items. I hope the class suit action closes this scam company down! That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. And that Tradesy won't be on my side. Sellers can quickly re-list them on the platform and sell them to other buyers. use a hair dryer 19.8% commission is higher compared to competitors, and it increases quite too often. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Your Bag is Empty, Start Shopping! I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. How Tradesy Return Policy Works: Tradesy return policy made simple, fair, and easy for both buyers and sellers. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. Tradesy are infamous for holding your money! I received a YSL bag that was counterfeit and item was sold new with tags. I chose Tradesy today because it had what I was looking for and reasonably priced. We recently received your feedback and wanted to follow up with you. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Rating********;-)), Looking for Tote Travel overnight bag.;;-)). As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! Gain trust and grow your business with customer reviews. Privacy Policy. This buyer probably knows how to cheat the system because they have sold many items on Tradesy. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Tradesy is also looking after its sellers. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. This has been a miserable experience. Im not the only one who has submitted complaints. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I will definitely recommend Tradesey to those looking to purchase a quality designer product. You can also go with the option of transferring them to your debit card, PayPal, or bank account. The Tradesy sales are yet another impressive feature you can utilize in the company. getting nervous about this. Of course I was a bit nervous while opening the box. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Tradesy on the App Store The typical military family moves every two or three years. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Best of luck to you! If the item is found to be a replica you will be refunded in full. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. the response that consumers are reading from the customer service rep is very typicalthey say the same thing to everyoneand nothing of a resolution transpires. It came beautifully packaged. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. This is often due to the lack of incentives to offer customers. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Both looked better than their photos. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. that I bought because they are all FAKE . If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. Im thankful for the refund but the purchase was a gift and disappointing. Why is it so secretive to tell me the exact return reason?? Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. There was no sign that the item was on final sale. All submitted reports are confidential and will never be shared with the listing owner. -Tradesy will return all items under $150 back to the seller if buyer requests return. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. Looking forward for receiving all my purchases on time. After successfully creating an account, you can begin buying and selling on Tradesy. However, the commission is one feature that factors into your earnings commission. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. I have used you guys in the pass, Great Customer Service. Never again will I sell anything on this site. I'll be checking with you first on all my luxury purchases. Heres a Review on Tradesy. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I took some pictures of what I received vs. what they showed on their listing. How do returns affect sellers? | Tradesy Help & FAQs When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. They prefer people that they can control. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). I was anxiously hoping that I made the right decision to purchase this item. Don't ever do business with Tradesy ever! This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Like most e-commerce sites, Tradesy has a shipping fee. This is a very functional and stylish purse that I enjoy having! Just wanted to be sure the correct final amount was charged to MasterCard. Tradesy also streamlines your shipping process. But all the reviews said it was legit and I could not find the item anywhere else. The seller was professionally quick with their services. Has anyone sold or bought on tradesy? Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. However, they are returns or refunds on Tradesy. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. It's all good!;-). When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. How many days has it been since you purchased the handbag? For items priced at less than $150, the payment processing fee will be just $5.